In production since June 2026
AI Employees
We run our company on this. In daily production use at Magic Unicorn.
Every customer's invoices, emails, meetings, and projects in one live 360, with an AI Relations Officer who drafts the next move.
One Unicorn Commander login covers the whole suite.
Who it is for
Founders, sellers, and small teams who want the whole customer picture (money, mail, meetings, delivery) in one cockpit, without babysitting a CRM.
Why it wins
Builds a live customer-360 by federating contacts, invoices, email threads, meetings, and projects from Contact-Ops, Accounting-Ops, Email-Ops, Meeting-Ops, and Project-Ops. It reads live, so there is no second database to keep in sync.
Runs five relationship agents on staff: lead triage, next-best-action, meeting prep, follow-up drafting, and collections nudges. They run on local models at $0 inference, with per-call opt-in to Claude.
Answers pipeline questions in chat, and in Operator mode the Relations Officer proposes writes (stage moves, notes, mark-lost, reopen) behind a propose, confirm, execute gate. Every action lands in an append-only audit log.
How it works
Sign in with your Unicorn Commander account. Customer-Ops pulls your contacts, books, mail, meetings, and projects live from the apps that own them.
The Relations Officer and five relationship agents watch the pipeline, triage new leads, and draft the next move for every deal.
You confirm proposed actions with one click. Everything executes with full audit trail behind it.
Screenshots
Product capture coming: Pipeline cockpit with a live customer-360.
Product capture coming: Relations Officer chat proposing a stage move for confirmation.
Product capture coming: Real-time 3D relationship graph of people, orgs, and deals.
Proof and access
Live in production behind single sign-on. We run Magic Unicorn's own customer pipeline on it every day. Public onboarding and pricing are coming; follow the build log for the opening.
Shipping log
FAQ
No. Customer-Ops is a surface, not a second database. It reads contacts, invoices, email threads, meetings, and projects live from the apps that own them, so the 360 is always current and there's nothing to re-key.
They watch, triage, and draft on their own. When it's time to change something, the Relations Officer proposes one write at a time (a stage move, a note, a reopen) and nothing executes until you confirm. Every action lands in an append-only audit log.
The bundled lane runs on a local Qwen model at $0 per call, and it matched Claude quality across all five agents in a 40-call live A/B. You can opt in to Claude on any individual call when you want it.
Contact-Ops owns canonical contact identity for the whole suite. Customer-Ops is the relationship cockpit on top of it: pipeline, deals, dashboards, and the agents that move them forward.
Email is federated today through Email-Ops, including drafts that wait for your approval. SMS and iMessage are on the roadmap.